FAQs
FAQS
Frequently Asked Question
Anything you might need to know about Hvar, renting on Hvar, accommodation, daily tours and transfers
After purchasing a ticket online you will receive an email with a voucher. Print out that voucher and bring it with you to the check
in point identified on the voucher.
Client has the right to cancel the tour. If client cancels reservation / service purchased within 24 hours before the start of the
tour, he / she is not entitled to a refund of the money paid for the tour.
If client does not appear on the departure day of the tour (which had previously paid entirely), and did not announce the arrival
(within 24 hours before departure), he / she is not entitled to a refund paid for the tour.
Situations where:
client books a daytrip/ private tour / rents a boat with skipper cancelled by himself in a following periods:
up to 30 days before departure HvarCruise retains 10% of the paid amount, and at least 100 kn
29-15 days before departure HvarCruise retains 25% of the paid amount
14-3 days before departure HvarCruise retains 50% of the paid amount
2 -0 days before departure HvarCruise retains 100% of the paid amount
Our tours are based on reservations and therefore notification of your absence must be as soon as possible in order to allow
other guests to join the tour
HvarCruise reserves the right to change the route due to unfavorable sea conditions or of any weather conditions that could
endanger passengers. Final decision is made by the captain / skipper for benefit of all passengers.
Tickets can be purchased online on www.hvarcruise.com or at any partner agencies in Hvar town.
In terms of meeting point of the tour, our guests should arrive at our Hvar seafront 15 minutes before the tour start.
Beach clothing and comfortable walking shoes are a good choice to wear. A camera, sunscreen, a towel and sunglasses are
advised as well.
There are no restrictions in terms of age or health, although pregnant women, and any individuals suffering from injuries such as
back and neck issues are not advised to go on the tour as the sea can get rough in an instant.
Depending on the speedboat type, our maximum capacity onboard the speedboats is from 8 to 16 people.
Snorkeling equipment, safety equipment and water/windproof jackets, refreshments, WI FI are provided for all guests.
Below all of our tours descriptions are specified tour inclusions or exclusions.
Safety equipment is provided for all of our guests such as a lightweight life jacket. In the event of accident or injury, insurance is
included in the price of the tour. Your luggage on board is insured as well.
Feel free to contact us and we can personalize an excursion to the destination of your choice.
